I started researching Z pellet grills to see if they should be included on my list of The Best Pellet Grills for the Money and am tempted to add them. Before that happens I would like to see a little more data on real world performance and customer service.
The most information I could find about the company comes from what was posted on their IndieGoGo campaign which raised almost half a million dollars in funding from 1,404 backers.
ZGrills was started when “An Idea Was Born” in September, 2016. The idea was to build a high quality pellet grill at the absolutely lowest cost possible. They wanted to make pellet grills affordable for everyone.
By February of 2017 they have finished their final prototype and launched their IndieGoGo campaign the following month.
In July of 2017 they started shipments of their first grill, the Elite 900. The Elite 900 had 456 square inches of grilling space partnered with a 129 square inch warming rack. The grill came with a three year warranty and cost the initial backers $339.
The face of the company (200+ people) is Jasper Yu from Burlingame, California. Z Grills markets themselves as a “Proud American Brand” that manufacture their products in China.
Here is what I think is the REAL story
Z Grills is the natural evolution of global trade. I think that they are a Chinese factory that has been making pellet grills for American companies for years. They finally made the logical decision to skip the middle man and start selling directly to US customers.
When you look at their Amazon product listing they have a section titled “Why Choose Z Grills.” Two of the reasons they provide are:
- They have 33 years of experience in pellet smoker R&D and production
- They have 50 years of experience with stainless steel production.
This is NOT an outfit that was born from an idea in 2016.
While Z Grills might be a “Proud American Brand” all of the marketing, website information, etc has the poor grammar, misspellings and awkward phrasings used by Chinese companies trying to sound American.
I copied this little gem from the FAQ section of their website.
How many cooking sessions do you get per bag of pellets?
The amount is based on cooking time and temperature. Most long cooking time is usually at lower temperatures.
15 lbs. of pellets for briskets
20 lbs. of pellets for ribs
Kind of makes me think they have never cooked a slab of ribs before 🙂 Ah, heck….I am just being picky. Maybe smoking ribs for 14-16 hours is something I ought to try.
The PDF instruction manual for their grill actually has the word “Instruction” spelled with Chinese characters in the title (top left of the image)
It does not bother me that this looks like a Chinese factory selling direct to US customers. This is a smart idea on their behalf and will challenge US companies to actually provide real value instead of glossy marketing campaigns.
It has been difficult to get much real information on the actual grills.
It looks like they have a small grill with two different names and a larger grill with two different names.
The small grill is called the Elite 900 and the ZPG 450. This grill has a 15 pound pellet hopper and a 330 square inch primary cooking grate and a 120 square inch warming grate.
The larger grill is either the Pro 7002 or the Masters 700D.
This grill has a 20 pound pellet hopper, a 513 square inch primary cooking surface and a 187 square inch warming rack.
I watched the assembly instructions for the ZPG 450 and it looks like Z grills have a version of the Flame Broiler system used by Pit Boss.
Real World Reviews
The two sources of reviews I looked at were Amazon and Indiegogo.
The reviews on Amazon are not really useful. While there are a LOT of five star reviews from verified customers many of them look “planted”. Follow up questions on Indiegogo are mixed. Some folks love their grill while a lot of people are having problems with the temperature controller. It looks like Z Grill may have had a bad batch of control boards and are doing their best to get them replaced.
The Z Grill products are priced equivalently to Pit Boss and come with a three year warranty. The Pit Boss grills come with a one year warranty. Both Pit Boss and Z Grills are priced hundreds lower than the equivalent Traeger counterparts.
The temperature control system on the Z Grill looks identical to the one on Pit Boss products.
It is too early to tell if these grills are a good value or not. I would love to hear from folks that have owned theirs for a while and who are willing to provide feedback.